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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency	The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations	All workers in community services should be aware of access equity and human rights issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment	This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged Resources required for assessment include access to appropriate workplace where assessment can take place relevant organisation policy protocols and procedures relevant government policies and guidelines

Method of assessment may include	Observation in the workplace Written assignmentsprojects Case study and scenario analysis Questioning Role play simulation Interactive discussion Demonstration of critical thinking

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Abuse may include:	Financial and material Neglect Physical Psychological Sexual Social isolation Misuse of power toward vulnerable people, such as those with disabilities

Relevant people may include:	Workers from within own organisation/service Workers from other organisations/services Spouse or partner Other family members Friends, neighbours and social contacts Managers Other people in the setting Organisations such as: Police Health consumer and/or complaints organisations Relevant government departments Health services such as general practice, hospital, allied health

Setting may include:	School After school care Own home Social groups Group home Residential aged care Respite care Recreational activities Community environments Health services

Signs of possible abuse may include:	Change in behaviour of person, carer and/or family members Failing to thrive Social withdrawal Observable evidence Verbal and written complaints Aggression, discomfort, fear

Awareness raising methods may include:	Demonstrations Events and meetings Leaflets, video, audio messages Publicity campaigns Training courses Supervision/mentoring Work practices Local public discussions and forums

Information and advice on abuse may include:	Government policies Legislation Organisation policy Research findings Specialist service advice, such as legal, guardianship, cultural and linguistic diversity, Aboriginal and Torres Strait Islander

Support may include:	Investigation Maintain status quo Referral Removal of possible abuser Removal of the person Action appropriate reporting requirements

Problems with systems and procedures may include:	Absence of systems and procedures Failure to implement systems and procedures Inadequate guidance and training Lack of equipment and resources Misunderstanding of the systems and procedures Time constraints Systems and procedures not maintained or updated

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CHCICS409A - Recognise and respond to suspected abuse of vulnerable people

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Elements and Performance Criteria

Required Skills

Evidence Required

Range Statement